POLICIES

Solway Driver Training take the privacy of your personal data seriously. Please read our policies below carefully:

Privacy Policy

I’m Denis Hetherington of Solway Driver Training (“me” or “I”) and I’m committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data that you provide to me, will be processed by me. Please read the following to understand my views and practices regarding your personal data and how I will treat it. By submitting personal data to me, you agree to me using your data. For the purpose of the EU GDPR (General Data Protection Regulation), the data controller is me: Denis Hetherington, 79 Kirklea, Little Broughton, Cockermouth, CA13 0LT Tel: 07900 448025 email: denis@solway-driving.co.uk I am a DVSA (Driving & Vehicle Standards Agency) Approved Driving Instructor, providing authorised and regulated training to enable you to drive, and pass the required Tests for Category B and/or B+E.

Information I may collect from you

I will generally collect and process only the following data from you:

 

  • The Information that you provide by contacting me to use my services: primarily contact details - email address, name & address, and phone number.

  • Your licence details for regulatory & insurance purposes, and potentially for booking Tests with the DVSA (Driving & Vehicle Standards Agency).

  • When you contact me to use my services I need to keep a record of that correspondence

  • Also records of payments and transactions made for my services, just for my accounting
     

How I use the information

I will only use your personal data as legally permitted. The 2 prime purposes are:
❖ I need to perform the service contracted for between you and me
❖ Where I need to comply with a legal or regulatory obligation I only use information in the following ways:
✓ To provide you with information, or services that you request from me
✓ To carry out my obligations arising from any contracts you enter into with me
✓ To book and name Tests with the DVSA (Driving & Vehicle Standards Agency)
✓ To notify you about changes to my service
✓ To produce internal records for my diary, accountancy, taxation, and any other legal requirements
 

Disclosure of your information

I don’t use or share your data with third parties, for marketing purposes. The only circumstances where I will disclose your personal information to third parties are:

  • If I’m under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligations; or in order to apply my Terms and Conditions; or to protect the rights, property, or safety of you or anyone.

  • If I’m required to by legal and/or regulatory terms set by the DVSA when I’m acting as an Approved Driving Instructor

  • If disclosure is essential to fulfil any services you have contracted with me
     

Where I store your personal data

The data that I collect from you is not transferred to a destination outside the European Economic Area (“EEA”). I take all steps reasonably necessary to ensure that your data is treated securely and in accordance with regulations and this policy. The transmission of information via email to me may not be completely secure; any transmission is at your own risk. Once I have received your information, I use strict procedures and security features to prevent un-authorised access. My computer systems are password protected and only accessible by me.
 

Data Retention

I will only retain your personal data for as long as necessary to fulfil the purposes I collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law I have to keep basic information about my customers for tax purposes for six years after they cease being customers.
 

Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
• Request access, correction, erasure, or transfer of your personal data
• Request cessation or restrict processing of your personal data You can see more about these rights at: The ICO

If you wish to exercise any of the rights set out above, please email me at denis@solway-driving.co.uk
 

 

Website and email links

My website and some of my informative emails may include links to some third-party websites or other links. Clicking on those links may allow the third parties to collect or share some basic data about you. I do not control these third-party websites and are not responsible for their privacy statements. When you leave my website, I encourage you to read the privacy notice of any website you visit.
 

Changes to my privacy policy

Any changes I may make to this privacy policy in the future will be posted on this page and, if appropriate, notified to you by e-mail if you’re still using my services.
 

Contact

Questions and requests regarding this privacy policy are welcomed and please email me at
denis@solway-driving.co.uk or call 07900 448025

 

Cookie Policy

This is the Cookie Policy for Solway Driver Training, accessible from https://cumbria-driving-lessons.co.uk/

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site’s functionality.

For more general information on cookies, please read "What Are Cookies".
 

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case, they are used to provide a service that you use.
 

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
 

The Cookies We Set

Site preferences cookies

  • In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
     

Third Party Cookies
  • In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
     

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

  • For more information on Google Analytics cookies, see the official Google Analytics page.
     

  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
     

  • From time to time, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
     

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
     

More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you are not sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us by email:
denis@solway-driving.co.uk